Marketing Tactics

How Insights Fuel Marketing for Finance Companies

Finance companies need to be on the watch for any issues related to their company or the market. Any constraints in budget based on...

Sales Metrics that Matter: Key Performance Indicators for Sales Success

In today's competitive business landscape, measuring and analyzing sales performance is crucial for sustained success. Sales metrics, also known as key performance indicators (KPIs),...

Customer Service Excellence: How to Keep Your Customers Coming Back 

In today's competitive business environment, customer service excellence has become more important than ever before. Customers have a vast array of options to choose...

Go Beyond Surveys to Measure Customer Experience

Every interaction a customer has with your business affects how they feel about it. Most businesses continue to only consider high-level metrics like Net...

5 Ways To Build a Strong Community Around Your Brand

Consumers' expectations for their experience are evolving, as is their desire for meaningful relationships with the companies they support.  Following the events of the previous...

10 Brands Changing the CX Game

Nowadays, providing a positive customer experience is expected. We understand that competing for products, services, and price is extremely difficult these days. Therefore, the...

5 Simple Steps to Advertise on Instagram

Instagram is the apex of advertising in the modern world, with every firm and person appearing to be promoting themselves on Insta.  But why Instagram?  Well,...

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